At Goood, we believe in a fair and honest delivery policy.
We offer free delivery on all orders over £30, otherwise, a shipping fee of £3.99 will be applied to your order.
We also offer a free returns policy. We will collect and refund your order (less any shipping fee) even if the bag is open. We will collect any unopened bags and return them into stock, but with any opened bags we will donate them to a local dog shelter or give you the option to donate to a shelter of your choosing.
According to the latest figures, published in Jan 18, there are 4,751 people estimated to be sleeping rough in the UK. Many of these own a dog.
We are in the process of finding a partner to whom we can make regular donations of our food to. For every 3kg + bag of Goood sold, we will donate a 300g bag. A 300g bag is enough to feed a Staffordshire bull terrier for a day. We also plan to have a loyalty scheme where we will donate clothes, food and toiletries etc alongside the dog food, on behalf of our customers.
If you would like to nominate a particular charity or shelter, please get in touch. We would love to hear from you, please email us on firstname.lastname@example.org